At Quest Answering Service, the values of professionalism and compassion are at the core of our funeral home virtual assistant services in Southwestern Ontario. Our highly-trained receptionists understand the fragile emotional state of your clients and potential cultural sensitivities. We focus on serving each caller with the same level of empathy, compassion, and professionalism as you or your in-house employees would.
Funeral homes are quite likely to receive calls beyond the standard 9-5 operation hours. That’s why our services are customized to include a variety of additional features to give your callers the best possible service. Give our friendly professionals a call to discuss your service needs.
Our agents go through in-depth training, including training by funeral professionals to ensure that they truly understand the profession. Working from our modern telephone facility, our funeral home service agents are available after hours, on weekends, and at any time you need. We ensure that our team understands your policies, procedures, business legacy, and expectations. This ensures that your clients get the kind of support that represents your funeral home’s high standards.